Shipping Policy

Last Updated: 16/05/2025

At Bloom and Bubbles (operated by Pandit Enterprises Limited), we are dedicated to ensuring that your order reaches you in a timely and safe manner. This Shipping & Delivery Policy outlines our procedures, timelines, costs, and responsibilities regarding the shipment of your purchases.

Order Processing Time

All orders are processed and dispatched from our studio within 1 to 3 business days (Monday to Friday, excluding bank holidays). This processing time allows us to hand-package your items with care and ensure all details are checked for quality.

During busy periods such as holidays, promotions, or new product launches, processing time may be slightly extended. In such cases, we will make every effort to keep you informed via email.

Delivery Timeframes

Once your order has been dispatched, standard UK delivery times apply. These are estimated as follows:

Standard Delivery (UK Mainland): 3 to 5 business days
Express Delivery (if offered): 1 to 2 business days

Please note that these delivery times are estimates and not guarantees. Factors such as weather conditions, postal strikes, or courier delays may affect actual delivery.

Delivery Areas

We currently offer shipping to addresses within the United Kingdom only. We do not ship to PO Boxes, BFPO addresses, or internationally at this time.

If you are located outside the UK and are interested in our products, please email us at contact@bloomandbubbles.com — we may be able to arrange custom delivery.

Shipping Costs

Shipping charges are calculated at checkout based on your location and the total weight or size of your order.

Standard Delivery: £3.50
Free Shipping Threshold: Orders over £45 within the UK
Express Shipping (optional): £5.50

Shipping fees are non-refundable once an order has been dispatched.

Order Tracking

Once your order is dispatched, you will receive a confirmation email containing tracking details (if applicable). Tracking services depend on the courier used and the delivery method selected.

For any concerns about delivery status, you may contact us at contact@bloomandbubbles.com with your order number.

Couriers We Use

We work with trusted UK courier services including:

Royal Mail
Evri (Hermes)
DPD or others (based on service availability)

All parcels are packaged securely to preserve the quality and integrity of our products during transit.

Missed Deliveries and Incorrect Addresses

Please ensure that your delivery address is entered accurately at the time of purchase. We cannot take responsibility for delays or losses resulting from incorrect or incomplete addresses.

If a parcel is returned to us due to incorrect address information or failure to collect, the customer may be charged for re-delivery.

Damaged or Missing Parcels

If your order arrives damaged or goes missing:

Please email us at contact@bloomandbubbles.com within 48 hours of delivery (or expected delivery date)
Include your order number, full name, and clear photos (if applicable)

We will investigate with the courier and do our best to resolve the issue. In most cases, we may offer a replacement or partial refund, depending on the situation.

Delivery During Sales or Holidays

Please allow extra time for delivery during promotional sales, bank holidays, and the Christmas season. We will always do our best to ensure timely dispatch, but delivery timelines may vary due to high volumes.

Contact Us

If you have any questions or require assistance regarding shipping, feel free to reach out:

📧 Email: contact@bloomandbubbles.com